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HIPAA/Privacy Policy

Privacy & HIPAA Policy for SageMedic

Effective Date: January 1, 2025

1. Introduction

This Privacy & HIPAA Policy explains how SageMedic (“we”, “our”, or “us”) collects, uses, discloses, and protects your information, including protected health information (PHI), in accordance with HIPAA, California law, and other applicable regulations. SageMedic is a CLIA-certified clinical laboratory in California.

2. Information We Collect

We may collect:

  • Personal Information: Name, contact details (including email), date of birth.

  • Health Information (PHI): Lab test orders, diagnostic results, sample identifiers, and related medical data.

  • Technical Information: IP address, browser type, and basic website usage data.

3. How We Use Your Information

  • Perform and deliver laboratory testing.

  • Report test results to ordering providers or directly to patients.

  • Facilitate test ordering and payment via secure platforms (e.g., DocuSign, under a HIPAA BAA).

  • Send instructions, confirmations, and results via email, with patient consent.

  • Comply with CLIA, HIPAA, and California law.

4. DocuSign and Email Communication

  • Patients receive secure DocuSign forms for test consent and payment.

  • Patient email addresses are required for identity confirmation and communication.

  • Email may be used to send PHI (e.g., lab reports) with patient consent. While precautions are taken, email transmission carries some risk.

5. How We Share Your Information

  • With ordering providers and public health authorities as required.

  • With HIPAA-compliant business associates.

  • As otherwise authorized or required by law.

We do not sell, rent, or use PHI for marketing or advertising purposes.

6. Your Rights

  • Access and request a copy of your lab results.

  • Request corrections to your health information.

  • Request restrictions on use or sharing.

  • Receive breach notifications if applicable.

7. Data Security

We use administrative, technical, and physical safeguards to protect your PHI, including secure servers, encryption, and access controls.​

8. Website Privacy

Our website uses basic analytics tools to monitor performance and improve functionality. We do not collect PHI unless you voluntarily submit it. Please avoid sending sensitive health information through unsecured forms or email.

9. Changes to This Policy

We may update this policy as regulations or our practices change. Updates will be posted with a new effective date.

10. Contact

SageMedic Laboratory

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555 Twin Dolphin Dr, Suite 110
Redwood City, CA 94065

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650-ONE-SAGE            (650-663-7243)            Fax: 650-6185750

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CLIA ID: 05D2236809 555 Twin Dolphin Dr, Suite 110 Redwood City, CA 94065

SageMedic’s CLIA-certified laboratory services (SAGE Oncotest) are available nationwide under physician order. Specimens are also accepted from international hospitals/physicians in accordance with applicable healthcare regulations. Telemedicine consultations are provided exclusively to patients who are physically located in California at the time of service.

© 2024 SageMedic Corporation. All Rights Reserved | HIPAA and Privacy Policy | Terms of Use

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